Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEB SITE.
All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
THIS SITE AND THE MATERIALS AND PRODUCTS IN THIS SITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, RASPBERRY HEELS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. RASPBERRY HEELS DOES NOT REPRESENT OR WARRANT THAT THE FUNCTIONS CONTAINED IN THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. RASPBERRY HEELS DOES NOT MAKE ANY WARRANTIES OR REPRESENTATIONS REGARDING THE USE OF THE MATERIALS IN THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, ADEQUACY, USEFULNESS, TIMELINESS, RELIABILITY OR THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
In the event that a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, RASPBERRY HEELS shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. RASPBERRY HEELS shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any of them, may be terminated by RASPBERRY HEELS without notice at any time for any reason.
RASPBERRY HEELS may deliver notice to you by means of electronic mail, a general notice on the site, direct mail or telephone to your address on record in RASPBERRY HEELS customer information.
USE OF SITE.
Harassment in any manner or form on the site, including via e-mail and chat or by obscene or abusive language is strictly forbidden. Impersonation of others, including a RASPBERRY HEELS or other employee, host, or representative as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which may be libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
RASPBERRY HEELS cannot review all communications and materials posted to or created by users accessing the site and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user generated content on the site, RASPBERRY HEELS is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, we reserve the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to RASPBERRY HEELS.
You agree to indemnify, defend, and hold harmless RASPBERRY HEELS, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys` fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, we may choose various third-party websites to link to from its own site. However, even if the third party is affiliated with RASPBERRY HEELS, RASPBERRY HEELS has no control over these linked sites, all of which have separate privacy and data collection independent of RASPBERRY HEELS. RASPBERRY HEELS has no responsibility or liability for these independent policies or actions and is not responsible for the privacy practices or the content of such web sites. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, RASPBERRY HEELS seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
The final currency offered to customer, for wire transfer and cash on delivery payments, are in Polish Zloty (PLN). Payments made by credit card (Visa/MasterCard/American Express) will be processed by our sister company Urban Daisy - Ilustris located at 2731 Sophia Street, Vancouver BC, V5T3L1. Credit card payments will be converted from Polish Zloty (PLN) and processed in Canadian Dollars (CND). The exchange rate is established by your financial institution and not by RASPBERRY HEELS.
For your convenience and reference ONLY our web site also publishes pricing in various currencies. It is important to note that currencies fluctuate continuously and the conversion may not be accurate and are without warranties of any kind.
At RASPBERRY HEELS your credit card is only charged once your order has been dispatched. If there are any items on your order which are not in stock, you will not be charged for these until we actually ship them to you, and these items will be free of any additional shipping charges. You will be advised by e-mail or telephone if we are unable to complete your order at which point you will have the option to cancel your order, in full or in part, at no charge.
We're offering a layaway service. It is not available online but just send us an email order[at]raspberryheels.com or call us at +48 504.434.505 and we'll have it arranged for you.
Terms are 6 weeks with a down payment/deposit of 30%. Layaway is only available on full price shoes/accessories. The customer pays the price of a particular product at the moment of the final payment (including any applicable shipping fee and less any applicable sales/reductions!!!).
We do not charge any extra fees however in case of a cancellation the deposit is forfeit. Payments can be made either via Paypal or should you decide to use your CC we'll process the payment over the phone. Goods are shipped after completing the payment.
In the rare case that an order is damaged, the customer agrees to take the following steps to assist RASPBERRY HEELS in resolving the matter:
(1) The customer shall refuse to sign for and/or accept an order upon delivery if there are clearly visible signs of damage to the order;
(2) If the customer accepts the order and subsequently discovers that the contents of such order is damaged, the customer shall immediately report such damage in writing to RASPBERRY HEELS within 7 days. Further, the customer must not dispose of any part of the order, including but not limited to the packaging, shipping receipt, and contents of the order.
RASPBERRY HEELS is not liable for any and all losses or damage which may occur as a result of the actions or omissions of the postal service and its partners, however we will work with our customers to resolve any such issues.
These terms and conditions constitute the full and entire understanding and agreement between the parties pertaining to the subject matter and supersede in their entirety any and all written or oral agreements previously existing between the parties with respect to the subject matter.
We invite you to contact us should you have questions about this policy. Please contact us by email at: hello[at]raspberryheel.com