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Shipping & Returns

SHIPPING

  • SHOES - FREE Standard Shipping on shoes anywhere in Europe.
  • SHOES - small shipping fee for shipping outside of Europe.
  • Non Shoe orders more than 70 Euro in value - FREE Standard shipping world wide.
  • Non Shoe orders less than 70 Euro in value - Flat Shipping Rate of 10 Euro world wide.
  • Shipping charges for shoes outside of Europe will be calculated at checkout.
  • We will provide you with a tracking number when we ship.
  • If you need your order shipped ASAP and received within 2 to 3 days, please contact us to receive quotes for priority delivery options.


PAYMENT

  • Payment will only be taken from your credit card once your order has been shipped.
  • If there are any items on your order which are not in stock, you will not be charged for these until we actually ship them to you, and these items will be free of any shipping charges - see shipping policy above :o)
  • If choose to pay by bank (wire) transfer, we will need to receive the funds within three business days.


RETURNS, REFUNDS, and (size) EXCHANGES

At this time all sales are final.


We invite you to contact us should you have questions about this policy. Please contact us by email at: hello[at]raspberryheel.com